Frequently Asked Questions

These are some of the more frequently asked questions about heating, air conditioning and refrigeration equipment. If you have any additional questions or would like to request service or an estimate, please feel free to E-mail us, call us at 585 . 343 . 2005 or fax us at 585 . 343 . 2289.

1. When and why should I have my furnace checked?
2. When and why should I have my central air conditioner checked?
3. When do I know I need a humidifier?
4. Why do I need a high efficiency filter?
   Can't I just buy those cheap ones at our Home Center?
5. Do you have a round thermostat that's easy to read?
6. Should I do anything special with my hot water tank?
7. Do you offer any financing programs?
8. What should I do if my carbon monoxide detector goes off?
9. Is it possible to have Central Air Conditioning if I have hot water heat?

Question 1: When and why should I have my furnace checked?
Answer: Most people have their furnace serviced through the months of August and December. An annual inspection is recommended to insure safe operation and prevent untimely failures.

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Question 2: When and why should I have my central air conditioner checked?
Answer: Most people have their air conditioners serviced during the months of April through July. An annual inspection is recommended to ensure safe and efficient operation and prevent untimely failures.

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Question 3: How do I know if I need a humidifier?
Answer: The following are symptoms of a dry house:

- static electricity
- dry skin
- dry nose (sometimes bloody noses)
- itchy eyes
- drafty house

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Question 4: Why do I need a high efficiency filter? Can't I just buy those cheap ones at our Home Center?
Answer: Cheap filters are exactly that; you get what you pay for. Most high efficiency furnaces and central air conditioners should be equipped with a high efficiency filter. This will prevent unnecessary service and cleanings to the coils. The high efficiency filters will last longer, will alleviate some allergy problems, and limit the need for frequent dusting.

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Question 5: Do you have a round thermostat that's easy to read?
Answer: Yes, we carry a Honeywell "Easy to see" thermostat, which comes with large numbers on the face and other brands.

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Question 6: Should I do anything special with my hot water tank?
Answer: Yes. The drain valve should be opened at least once a month to flush out any scale residue. The life of the tank is approximately 5 to 10 years, and most manufacturers provide a limited six-year warranty on the tank.

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Question 7: Do you offer any financing programs?
Answer: We accept most major credit cards (Visa, MasterCard, American Express, Discover) Carrier and York also offer financing packages at discounted interest rates.

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Question 8: What should I do if my carbon monoxide detector goes off?
Answer: Call your local fire department and/or your heating company to check the detector and operation of your furnace. Symptoms of carbon monoxide poisoning are nausea, fatigue, headaches, itchy eyes, and heavy moisture on the windows.

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Question 9: Is it possible to have Central Air Conditioning if I have hot water heat?
Answer: Yes. We have systems that can be installed into just about any structure regardless of the existing heating system. Give us a call and ask about the UnicoSystem.

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